shilpinn understand the importance of maintaining users and associate partners privacy. We value your privacy and your trust in us.. By visiting and/or using our website, you agree to this Privacy Policy.This Privacy Policy discloses the privacy practices for shilpinn Private Limited with regard to use of the online platform www.shilpinn.in ("Website"). This Privacy Policy along with Terms of Use describes our practices regarding how we collect, store, use, share and secure your personal information across our Website. By visiting this Website, you agree to be bound by the terms and conditions of this Privacy Policy. Please read this Privacy Policy carefully. By using the Website, you indicate that you understand, agree and consent to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use/access this Website. We review this Privacy Policy time to time to make sure it is up-to-date. If you are just a visitor, then please note that this Privacy Policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this Policy periodically. If you are our registered user, we will notify you before we make changes to this Policy and give you the opportunity to review the revised Policy before you choose to continue using our services.

Information Collection

As a visitor, you can browse our Website to find out more about our Website & Services. You are not required to provide us any Personal Data as a visitor. When you visit the Site, we collect and store certain information in order to improve security, analyse trends and maintain the Website with a view to assist us in improving customer experience. We use this information to evaluate traffic patterns on our Website so that we can make it more useful to our visitors.We collect your Personal Data when you register with us, when you express an interest in obtaining information about us or our products and services, when you participate in activities on our Website or otherwise contact us.

We collect information directly, when you register with shilpinn as an Academic Organisation, Job Seeker & Students. We also collect information if you post a comment , Jobs on our websites or ask us a question through phone or email.

In order to facilitate our different kind of services to you, we collect data from you. It may include name, address, phone numbers, email address, educational and employment history, resume, payment details, and other related document for job support, admission, Academic staff hiring support, Download study materials , Live Classes, Events Participations , admission process support and many other facilities.

We also use your Personal Identifiable Information to understand our users and to improve the content and functionality of our Website.

When you visit our Website, or purchase one of our Services or registering on our Website, we may collect a variety of information via Login , Sign up, one of our contact forms, via a chat ,or phone session , Feedback such as:

  • Contact Information, such as name, email address, display picture, mailing address, phone number, IP address, geographic location
  • Information to enable us to check and verify your identity, e.g. your date of birth, Passport/ Aadhar /Voter ID details;
  • Educational info, Experiences details, Job Preferences, Learning Preferences etc
  • Billing Information, such as debit card number, credit card number and billing address;
  • Unique Identifiers, such as username or password;

We collect information about you and your use of our service, your interactions with us as well as information you filled regarding your seeking services from our website. such as for Online classes, study materials, courses , Finding Jobs, Hiring Candidate, Finding resume, Building Resume, Learning Courses and other search queries.

We also may ask for this information at other times, such as when you enter contests or other promotions sponsored by us and/or our partners. In case of payments via credit or debit card, we will redirect you to registered payment gateways such as razorpay, payu money and other such registered gateways. You may store and save your payment details like card numbers with the gateway. We do not have access to this data. All payment transactions are processed through secure payment gateway providers.

The user full name and his/her display picture can be publicly displayed on the Website. Depending on what profile and what services they are seeking, We can ask for more information relating to address, billing information, certificates, past employment information , Educational info, Job Preferences, Learning preferences etc. depending upon product & services you use. We can use technologies such as cookies, clear gifs, log files for several purposes, including to help understand how you interact with our site and services, in order to provide a better experience.

Resume Information

Based on the profile provided by you, your resume & Profile shall be accessible to potential employers. You can store your resume on our servers and make it searchable by third parties/ employers/recruiters. You may edit, update and remove your resume at any time but employer who have access to our database (while your resume or profile was visible) may have retained a copy of your resume in their own files. We cannot be held responsible for such retention/storage. You should always remember that once you post your resume on our website , your profile & resume will be visible.

Log in Information

When you access shilpinn Website, its servers automatically record information that your browser sends whenever you visit a website. These server logs may include information such as your web request, IP address, the date and time of your request and one or more cookies that may uniquely identify your browser.

How you can save your Personal Information

You can access and modify your personal information by signing on to the website. We will not modify the information provided by you. However, we recommend that you update your personal information as soon as such changes are necessitated.

Usage & Retention of Information

We assume that you are giving your consent to use, transfer, process & storage of your personal information provided by you.It also assumed that our associates partners like Academic Organisation, Job Seeker & Students can use your information. We use information to contact you. We use information to respond to your requests or questions. We might use your information to confirm your registration for an event or contest. We use information to improve our products and services. We might use your information to customise your experience with us. We use information for security purposes. We may use information to protect our company, our customers, or our websites. We use information for marketing purposes. We might send you information about special promotions or offers.

We further use your personal information to facilitate the services you requested for on your behalf; We May forward your details to Employer , service providers, Partners to Facilitate your request Like connect Job Seeker with employers for Job seeking assistance, Connect students with Teacher’s for One to One learning Classes, courses and job seeker Profile to employers for Fulling their hiring Needs and to help you to respond on your inquiries and requests with your concerning services (for example by email, push notifications, text messaging and online messaging channels), so that we can send you details about new features and content available on the Website, special offers, promotional announcements, surveys, and to assist you with operational requests such as password reset requests.

Public Forum

When you use certain features on website like the discussion Blogs, Campus news, Events and you post or share your personal information such as comments, messages, files, photos, will be available to all users and will be in the public domain. All such sharing of information is done at your own risk. Please keep in mind that if you disclose personal information in your profile or when posting on its forums this information may become publicly available.

Condition of Use

We will not be liable for any damages of any kind arising from the use of this website, including, but not limited to compensatory, direct, indirect, incidental, punitive, special or consequential damages, loss of data, goodwill, business opportunity, income or profit, loss of or damage to property and claims of third parties.

Sharing & Disclosing Personal Information

We use other companies, agents , Service Providers to perform services on our behalf or to assist us with the provision of services to you. We engage Service Providers to provide marketing, advertising, communications, infrastructure and IT services, to personalise and optimise our service, to process credit card transactions or other payment methods, to provide customer service, to collect debts, to analyse and enhance data (including data about users’ interactions with our service). We do not authorise them to use or disclose your personal information except in connection with providing their services.

Security

The security of your personal information is important to us. We understand clearly that you and your Information is one of our most important assets. We store and process your personal information on Cloud computers and server that are protected by physical as well as technological security devices. If you object to your Information being transferred or used in this way, please do not use this Website.

We shall try to take all precautions to protect the personal information both online and offline. We will try to protect your information using technical and administrative security measures to reduce the risks of loss, misuse, unauthorised access, disclosure and alteration. We have standard SSL certification which basically helps us create a secure connection between our server and user to render any information or action. If you believe your account has been abused or hacked, please contact us by sending us an email at info@shilpinn.in

Account Protection

Your password is the key to your account. You shall be solely responsible for all the activities happening under your username and you shall be solely responsible for keeping your password secure. Do not disclose your password to anyone. If you share your password or your personal information with others, you shall be solely responsible for all actions taken under your username and you may lose substantial control over your personal information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately change your password.

Cookies

Our Website uses "Cookies" to identify the areas of our Website that you have visited. A Cookie is a small piece of data stored on your computer or mobile device by your web browser. We use Cookies to personalise the Content that you see on our Website.

Links

Our Website may contain links to other websites that are not under our direct control. These websites may have their own policies regarding privacy. We have no control of or responsibility for linked websites and provide these links solely for the convenience and information of our visitors. You accessing such linked Websites shall be at your own risk. Read the privacy policy of other websites carefully. We are not responsible for other third party websites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every Website that collects personally identifiable information.

User communications

When you send an email or other communication to shilpinn , it may retain those communications in order to process your inquiries, respond to your requests and improve our Services. shilpinn may alert you by email or phone (through sms/call) to inform you about new service offerings or your service request update and other information which it perceives might be useful for you.

Choice

If you do not wish to receive marketing communications from us, you can unsubscribe from the link in the email you would receive or change your Communication preferences or indicate your communication preferences. You can also reach us via chat, WhatsApp, call or email to block promotional communication to you. Keep in mind, we do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.

Ownership of Rights

All rights, including copyright, in this Website are owned by or licensed to us. Any use of this Website or its contents, including copying or storing it or them in whole or part, use is prohibited without our permission. You are prohibited from modifying, copying, distributing, transmitting, displaying, printing, publishing, selling, licensing or using any content available on or through our Website for commercial or public purposes.

The Site contains copyrighted material, trademarks and other proprietary information, including, but not limited to, text, photos, video, graphics, music, sound, and the entire contents is protected by copyright as a collective work under the applicable copyright laws. You may download / print / save copyrighted material for your personal use only. Except as otherwise expressly stated under copyright law, no copying, redistribution, retransmission, publication or commercial exploitation of downloaded material without the express permission of us is permitted.You acknowledge that you do not acquire any ownership rights by downloading copyrighted material.

You shall be solely liable for any damage resulting from any infringement of copyrights, trademarks, proprietary rights or any other harm resulting from such a submission. You hereby grant shilpinn, the right to edit, copy, publish and distribute any material made available on the Website by you. If you come across any abuse or violation of these Terms, please report to info@shilpinn.in.